What do we do?

At Rob DeBenedictis & Sons Management Corp., we believe our responsibility extends far beyond rent collection. We view our role as stewards of the communities we serve—committed to fostering meaningful relationships and improving quality of life. Our mission is simple yet powerful: “Making lives better for those who otherwise may not be heard.”

Capital Improvement Project Liaison

Rob DeBenedictis & Sons Management Corp. brings years of experience collaborating with property owners, the New York State Homes and Community Renewal (HCR), and local building departments to successfully facilitate capital improvement projects. Our team assists throughout every stage of the process — from permitting, bidding, and proposal coordination to serving as a direct liaison between ownership, contractors, and architects. We also conduct detailed property walkthroughs to identify areas of concern, helping design professionals and contractors develop accurate and effective scopes of work.

Repairs & Maintenance

At Rob DeBenedictis & Sons Management Corp., our maintenance team ensures every property is well-maintained, safe, and operating efficiently. We take pride in delivering timely, high-quality service to residents and ownership alike.

We work closely with 32BJ union personnel and have built a strong, collaborative relationship grounded in mutual respect and understanding. Our experience with union contracts allows us to maintain smooth, efficient operations that support both staff and residents.

All work orders are collected by our maintenance staff and filed in each tenant’s record to ensure accountability and accurate service tracking.

Service Policy:

  • Work orders received 9:00 AM – 12:00 PM → addressed same day

  • Work orders received 12:00 PM – 5:00 PM → addressed next business day

Our approach is rooted in communication, consistency, and collaboration — the core of effective property management.

Accounts Receivable Management

At Rob DeBenedictis & Sons Management Corp., we maintain a structured and compassionate approach to accounts receivable.

Our policy is as follows:

  • After the 10th of the month, tenants with outstanding balances receive a standard 5-day notice.

  • Once a tenant becomes one month delinquent, our legal team is notified to issue a 15-day certified notice initiating legal proceedings if necessary.

While we take financial obligations seriously, our belief is that legal proceedings should always be a last resort. As a hands-on property management team, we prioritize open communication, and the establishment of payment plans whenever possible to help residents get back on track.

We also ensure that a member of management is present at every court appearance to advise our attorney, provide firsthand knowledge of the tenant’s history, and help guide the process toward a fair and informed resolution

Through years of experience, we have developed strong working relationships with Legal Services of the Hudson Valley, DSS, and other rental assistance organizations, allowing us to work collaboratively to achieve fair and effective resolutions for all parties.